The banking ecosystem is undergoing constant change that requires a perpetual focus on innovation. Emerging technologies are rapidly changing the way we do business, leading to new business models with the potential to radically transform the financial services sector. Part of this journey involves a shift towards digital banking, where we leverage the power of APIs to move towards an open banking model. Our newly formed team will drive the API agenda within the company and you will be on the forefront of this journey. Most of all, you will have the opportunity to approach our work with an agile mindset and entrepreneurial spirit. This is a very exciting time to join a team that is shaping the company’s open banking strategy.
Main Responsibilities & Duties
The primary responsibility will be the delivery of strategic solution to client experience on implementation, servicing and support for Open Banking and API.
Holistically understand core business problems and requirements for clients experience from implementation (onboarding) to the continuous servicing support in order to deliver efficient and useful solutions
Work with teams to outline and execute the client experience roadmap on implementation and servicing
Adopt an agile mindset to oversee the team’s application development efforts to provide tools, ensuring the final product is functional, operational, and meets design and feature specifications
Partner with TS Implementation, Servicing and Technology teams to create and execute plans to support client implementation and servicing for existing and future Open Banking products to support the business and emerging client needs
Define and consistently measure quantifiable success metrics of product implementation and servicing progress
Skills we are seeking:
Substantial Project Management experience, or relevant business or team leadership.
Very strong attention to details, accurate and strong organization skills.
Demonstrated ability to communicate and work effectively with different internal partners such as Operations, Technology and Products with a variety of group cultures.
Ability to get things done in a dynamic and fast paced environment and effectively multi-task. “can do attitude” all times. Client focused mind-set.
Excel and PowerPoint proficiency required
Positive attitude towards compliance and controls
Proactive attitude, commitment to continuous learning.
Excellent verbal and written communication skills across functions and teams, up and down the chain of command
Listening and gathering customer/user inputs. Simplifying complex topics for non-technical audiences and preparing quick pointed summaries for executives and stakeholders.
Ability to motivate Partner Project teams
Strong problem solving skills, detail oriented with the ability to understand multiple perspectives
Professional experiences that will set you apart
Bachelor’s degree or equivalent work experience, MBA a plus
5+ years of experience as a Project Manager, Analyst, or similar role
Motivated individual with strong work ethic and the ability to work independently and lead efforts associated with key deliverables while collaborating with several teams
Good understanding of the end-to-end process from bringing clients on-board to servicing and support
Experience with digital solutions, including web based and mobile platforms
Strong communication and presentation skills with the ability to lead meetings and steer discussions accordingly
Understanding of API solutions, open banking, and technology trends that impact our business
Superior project management skills with a strong attention to detail
Ability to listen, analyze, influence, negotiate and use judgment to solve complex issues in order to accomplish project goals
Experience in Agile and Iterative development methodologies is a plus
Experience within the financial services industry is a plus
Knowledge of Treasury Services products (Payments, Receivables, Liquidity, FX, Channels, Analytics), helpful but not required
More about the team
We are a nimble and completely new innovation team within the Treasury Services business at J.P. Morgan. We are entrepreneurs. We are product developers and strategists with a penchant for action and experimentation and a passion for solving client challenges and adopting new technologies.
What we build will matter and have huge impact; our products and solutions will reach thousands of our clients around the world, and affect how J.P. Morgan does business, moving trillions of dollars a day (25% of all U.S. Dollar movement globally). Moreover, our group works closely with other innovation groups across Treasury Services and other lines of business to accelerate the development of new products and capabilities.
J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. The Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
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