Head of Platform Engineering & DevOps – Security Services at JPMorgan Chase Bank, N.A. (Brooklyn, NY)

The Securities Services Client Technology team strives to deliver industry-leading applications and API’s to our clients in an efficient and cost-effective way. To achieve that, our ability to develop, test and deploy software relies on automation of these processes so they are consistent, repeatable and efficient, maximizing development productivity. As the head of Platform Engineering & DevOps, you will be responsible for defining the infrastructure engineering and DevOps strategy and lead the team to design, develop and manage that platform in support of our client-facing applications & API’s. In your role, you will be required to partner with engineering teams across the organization including our Global Technology Infrastructure, Cyber-Security an IT Risk teams to design & implement solutions that meet Department technical standards while enhancing developer productivity and delivering a resilient and stable infrastructure for our clients. In this role, you will also lead the Infrastructure-as-Code (IaC) program for Securities Services, helping define and develop the next-generation of infrastructure automation and provisioning for the organization.

Job Responsibilities:

Define & implement the engineering and DevOps strategy for Client Technology, aligning with standards defined by the Global Technology organization.

Partner with our cloud, networking and cyber-security teams to modernize our client-facing platform and related build and deployment practices.

Influence architecture & design decisions with the central Global Technology organization, representing the needs of the Securities Services development community.

Drive development efficiency through automation. Establish metrics to accurately measure and track developer productivity and areas for improvement.

Achieve full observability of our infrastructure, encompassing transaction tracing, monitoring, alerting, metrics, events, and logs.

Ensure infrastructure and deployment consistency across our client-facing web and API channels.

Define and implement our testing automation strategy, eliminating the need for manual developer and QA testing. Measure and track code coverage across development activities.

Partner with business stakeholders to standardize our client usage and performance metrics platform and related reporting.

Promote the Infrastructure-as-Code strategy within Securities Services. Provide working demonstrations of the standard blueprints and assist teams with adoption. Report progress to senior management and key stakeholders.


15+ years object-oriented programming experience (Java, C#, Python, etc)

Experience implementing REST and/or GraphQL-based web services at scale.

Experience developing, operating and maintaining distributed Production systems.

Hands-on experience with infrastructure automation and provisioning using cloud-based technology (i.e. AWS, Azure, OpenShift).

Relevant experience with infrastructure-as-code platforms (AWS CloudFormation or similar)

Hands-on experience with Infrastructure tooling in an enterprise setting (i.e. Terraform, Chef, Puppet, Ansible).

Experience recruiting and leading a global development team and related project initiatives.

Familiarity with infrastructure management, operations lifecycle concepts and related ecosystem.

Familiarity with developing container based solutions using orchestrators such as Kubernetes.JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans


Brooklyn, NY