Scrum Master – Associate at JPMorgan Chase Bank, N.A. (Jersey City, NJ)

JPMorgan Chase Bank, N.A.


At JPMorgan Chase & Co, we are seeking skilled and motivated Scrum Master’s who are excited to join the world’s largest credit card Organization. You will have the opportunity to lead the Card Organization through a Product based transformation, through hands-on support of multiple Scrum teams, partnering with our Card Business organization to understand and adopt Agile principles, and helping our teams deliver the highest rate of Customer Value in the industry.

As a Scrum Master at JPMC, you will be critical part in helping build high performing Agile teams, focusing on continuous improvement and delivering value to the customer, along with removing barriers that may be slowing the team down.

You will also be assisting in driving the broader Agile Transformation and leading positive change! This requires big thinkers who bring insight, past experiences, knowledge, technical acumen and passion for innovation.


Play a key leadership role in the delivery of complex technology and business solutions

Champion and embody the Agile way-of-life across the development teams

Encourage and support iterative and collaborative development

Create a culture of continuous improvement within the team

Organize and facilitate discussion, decision-making and conflict resolution

Establish processes to manage scope, risk and issues.

Fosters open communication and transparency

Drive knowledge sharing and learning

Supporting the team through servant leadership and leading by example


Strong familiarity to core Agile values and modern software engineering techniques

3+ years as a practicing Scrum Master

Experience working in large-scale products and/or programs

Expertise in Lean, Kanban, Scrum and other similar frameworks

Strong knowledge & Experience with leading and implementing CI/CD concepts

Ability to shape strong presentations and narratives that influence people to change

Excellent communication and facilitation skills

Bachelor’s degree or combination of relevant education and experience

Preferred Skills and Experience:

Agile or Scrum-related Certification

Active participant and / or member of Agile communities

Experience with Atlassian product suite

Experience in software developmentChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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