Controls Product Manager at JPMorgan Chase Bank, N.A. (Jersey City, NJ)

JPMorgan Chase Bank, N.A.

Platform Services is currently seeking a seasoned technical product manager to lead service management activities of a key infrastructure platform. The successful candidate will have a proven track record in the delivery of strategic technology program with focus on service management, controls, compliance, and deep technical skills. You must be able to make a significant and effective contribution to the development and growth of a high impact technology platform. You must possess a detailed knowledge of technology architecture principles, software development practices, deep knowledge of control practices, regulatory rules, resiliency requirements, and service management experience.

Role Expectations:

Provide the required hands-on project management, cross-functional coordination, and inter/intra team communications to deliver outstanding program outcomes.

Work closely with software engineers, QA, product managers and other engineering teams to deliver high-quality products and features through the software project lifecycle (build, test and release on time).

Provide overall service management oversight acting as a contact point for partner technology teams, development squads, client engagement, and line of business partners.

Take responsibility for release schedules and milestones, keeping up a high velocity in a fast-paced environment.

Lead several technical programs, setting priorities for products and engineering, leading cross-functional teams to take products to market, ensuring success metrics are informing future efforts, and quickly fine-tuning the program as needed.

Required Qualifications:

Extensive product management and financial technology controls experience

Bachelor’s degree in Engineering, Computer Science or relevant field

Experience identifying business opportunities, building a product strategy, and driving delivery against a multi-year roadmap

Understands core technologies utilized in their product domain and is fluent in pros and cons of technical alternatives

Drives alignment and coherent product feature, business, and evangelism strategies

Experience working cross-functionally with engineering, client engagement, cyber security, support, communication/marketing teams and related technical teams

Ability to handle multiple competing priorities and problem solving in a fast-paced and constantly changing environments

Strong leadership, project planning and execution skills

Ability to communicate clearly with technical and non-technical stakeholders at all levels

Strong verbal/written communication skills

Knowledge of Cyber security processes, procedures, and engagement

Expertise in Data Governance and Data Quality

Multi-year experience in managing complex risk and controls processes in a financial technology environment

Full stack technical knowledge demonstrating the ability to target processes and solutions at different levels

Knowledge of Kubernetes, VMWare, and platform infrastructure technology


Programming skills in at least one high level programming languageJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

To apply for this job please visit